Our Team

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 I’m Kelly. I come from a care background, having worked in both frontline and operational roles, so I understand the sector from more than one angle. I’ve seen what works well, what doesn’t, and how important it is that systems support people rather than get in the way.

I hold a Level 3 NVQ in Health and Social Care, and I’m especially passionate about dignity in care, safeguarding, and making sure every individual feels heard, valued, and respected. I care deeply about developing systems and processes that genuinely work for the people they’re meant to support.

 I’m Lily. I worked in healthcare administration and focused on supporting care and support professionals behind the scenes. I know how frustrating paperwork and processes can be, so I do my best to make things simple, clear, and stress-free.

I’m passionate about helping care professionals feel supported from the very first interaction, and I take real pride in offering friendly, reliable help that people can trust when they need it.

 I’m Zoe. I used to work in community care, so I understand the day-to-day realities of the job and the challenges care professionals face on the ground.

 I’ve seen how demanding the work can be, and how much commitment it takes to do it well.

I gained my NVQ Level 2 in Health & Social Care back in 2006, and later went on to study Business Studies at the University of Wales Trinity St David. That mix of hands-on care experience and business knowledge helps me understand both the people side of care and the wider challenges facing the sector.