Gaye has extensive operational and strategic management experience with a genuine passion for excellence in health and social care. Her care education and skills development started 36 years ago as a care assistant at a local nursing home, a career that has taken Gaye from care assistant, through registered manager roles for established providers and most recently a new provider, who with Gaye’s support made a significant impact on the market it was targeting. Through study she has developed her career, successfully managing services as a Registered Manager and Nominated Individual where she enjoyed a good working relationship with CQC and NHS & Local Authority Commissioners. Gaye’s reputation as a respected care manager has given her access to all levels of Social Care Management and she has often contributed to policy making forums. Gaye has commissioned new services which has given her a strong foundation in understanding all aspects of planning, funding streams, registration, fit out, suppliers, legal responsibilities around care environments during the design phase, recruitment, advertising and marketing, contracts short and long-term, complaints and community working finally focussing on the service itself as each new home opened and reached market. During Gaye’s career, change management has always been a strength, she works confidently on her own initiative and continually researches and makes links with market innovators to ensure the services she manages are regulation and business focussed. Alongside developing new services she also has success in turn around management bringing failing services back to being market leaders. She has quality assurance skills and a thorough understanding of all care services regulation.
Chris has over eight years’ experience in medical and healthcare communications with a particular focus on medical education across a range of disciplines in the UK and across the world. These include diabetes, inflammatory bowel disease, dermatology, men’s health, data transparency, respiratory and cell therapy. He regularly creates and reviews educational materials for a variety of healthcare professional audiences, as well as patients and the general public.
Before embarking on a career in healthcare communications, Chris completed a Ph.D. in ecotoxicology at the University of Aberdeen. Chris has a prominent personal interest in the public engagement of science and medicine, specifically translating complex science and data into public and patient-friendly language. He has advised the British Science Museum, is a registered STEM Ambassador and regularly volunteers in schools to promote STEM understanding, as well as mentoring. He is also a member of the British Interactive Group (BIG), the skills sharing network for individuals involved in STEM communications.
Chris has significant publication experience including managing and writing publications and numerous conference abstracts and presentations. Chris previously published his own research and is a former reviewer for an international scientific journal (Journal of Invertebrate Reproduction and Development). His focus throughout all of his work is on how collaboration across disciplines can improve patient access to innovative treatments and improve the health system.
Andrew’s primary focus is on assisting clients in the gathering and analysis of information on human- and organisational-factors events. He served in the British Army as a helicopter pilot, mission commander, instructor, and safety specialist, followed by two decades in offshore exploration and production, specialising in effective safety communication. Throughout, he has studied and developed methodologies for confidential disclosure and analysis programmes, working with current practitioners with the long-term ambition of bringing this highly effective solution for overcoming obstructions to safety communication to the forefront of operations in such areas as health- and social-care, global transportation, construction, and the petroleum industry.
Derrick started his career in healthcare when he was 18, working as a bank care assistant. He quickly gained a full time employment post, and then after completing his NVQ2 in care, decided to undertake his studies to become a Registered Nurse. He studied at Northumbria University at Newcastle, and Qualified in September 2002 with a Distinction (DipHE NS/RN).
He has worked in both the NHS and the Private Sector as a Nurse (and as a care assistant). In the NHS he experienced working on Accident and Emergency, the Rapid Assessment and Treatment Unit, the Medical Assessment Unit, and Elderly Care at Charge Nurse Level. He left the NHS to pursue a career in the private sector, after working in the NHS for 12 years. He gained employment at a local nursing home as Senior RGN, and then moved onto the position of Deputy Manager at another home. He then took up a part-time role as regional clinical lead for the Northeast and Scotland, completing clinical supervisions, nurse competencies, clinical policies for the group, clinical forms, clinical needs analysis and being a point of contact for clinical advice. This role was so successful in the North East and Scotland, that he ended up covering homes in the Midlands also, and the role became full time. He has also worked in the capacity of Home Manager. Derrick worked closely with CQC and Local Authorities in change management, and striving for excellence in clinical care.
Derrick still works as a registered Nurse Practitioner/Nurse and, with his wife, runs Derrick Tait North East: Health & Social Care Services, where they deliver training, and healthcare support services.